--- title: "Klenty Webhook Events" description: "Send data from Klenty to the desired location using Klenty Webhook events" url: https://hckacqqlv.gleap.help/en/articles/8198133-klenty-webhook-events collection: "Webhooks & APIs" updated: 2026-07-23 language: en --- # Klenty Webhook Events Send data from Klenty to the desired location using Klenty Webhook events ## **List of Webhook events available in Klenty:** ![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102548_0203.gif) - Cadence Completed Without Reply - Email Sent - Email Reply - Email Bounced - Email Opened - Email Clicked - Prospect unsubscribe - Send Prospect - Start Cadence - Cadence First Reply - Email Sent from Gmail - Call Completion * * * ## Cadence Completed Without Reply This event is triggered when a prospect completes all steps in a Cadence and hasn't replied. **Form values:** returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner). #### Sample Response: **FullName:** Preena Francis **FirstName:** Preena **LastName:** Francis **Department:** Product **Company:** Klenty **CompanyDomain:** klenty.com **Email:** [preena@klenty.com](mailto:preena@klenty.com) **City:** Chennai **Country:** India **Tags:** export, test **List:** LinkedIn **prospectOwner:** [product@klenty.com](mailto:product@klenty.com) **cadenceOwner:** [product@klenty.com](mailto:product@klenty.com) **cadenceName:** Webhook Test **event:** completeCadence ## Email Sent This event is triggered when you send an email to the Prospect via Klenty. **Form Values:** returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Cadence Step Number, Email subject & its content in both text and HTML format along with a timestamp, Mail id of the sender, Thread id & message-id of the email. #### Sample Response: **FullName:** Preena Francis **FirstName:** Preena **LastName:** Francis **Department:** Product **Company:** Klenty **CompanyDomain:** klenty.com **Email:** [preena@klenty.com](mailto:preena@klenty.com) **City:** Chennai **Country:** India **Tags:** export, test **List:** LinkedIn **event:** emailSent **cadenceName:** Webhook **CadenceStepNumber:** 1 **subject line:** Welcome to Klenty **EmailBody:** Hi Preena, I know you're busy. Just give me a 1, 2, or 3 1\. We'll pass on partnering with Klenty this year. Thanks for the offer! 2\. We're interested in the product, but it's not a good time. Reach back out to me in 1 month. 3\. I'm interested — let's talk! Thanks! **EmailSender:** [vengat@klenty.com](mailto:vengat@klenty.com) **TimeStamp:** 2021-02-15T07:14:44.083Z **ThreadId:** 177861b5bc5f851e **messageId:** 177861b5bc5f851e ## Email Reply: This event is triggered when a Prospect replies to an email sent from Klenty. Klenty will generate a new event for each reply. **Form Values:** include all fields associated with the Prospect, Cadence Name through which you contacted the Prospect, Cadence Step Number, Email subject & its content in both text and HTML format along with a timestamp. #### Sample Response: **FullName:** Preena Francis **FirstName:** Preena **LastName:** Francis **Department:** Product **Company:** Klenty **CompanyDomain:** klenty.com **Email:** [preena@klenty.com](mailto:preena@klenty.com) **City:** Chennai **Country:** India **Status:** IN\_CADENCE **event:** reply **subject:** Re: webhook test **MailContent:** It works! On Thu, Jun 11, 2020 at 4:36 PM vickram@klenty.com> wrote: > > > Hi Preena, testing our webhook events MailHTML: It works! On Thu, Jun 11, 2020 at 4:36 PM vickram@klenty.com">[vickram@klenty.com](mailto:vickram@klenty.com) \> wrote: > Hi Preena, testing our webhook events **CadenceName:** Webhook **CadenceStepNumber:** 1 ## Email bounced: This event is triggered when an email to a prospect bounces. **Form Values:** returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Email subject & its content in both text and HTML format along with a timestamp. #### Sample Response: **FullName:** Preena Francis **FirstName:** Preena **LastName:** Francis **Department:** Product **Company:** Klenty **CompanyDomain:** klenty.com **Email:** [preena@klenty.com](mailto:preena@klenty.com) **City:** Chennai **Country:** India **Tags:** export, test **List:** LinkedIn **prospectOwner**: [product@klenty.com](mailto:product@klenty.com) **cadenceOwner**: [product@klenty.com](mailto:product@klenty.com) **cadenceName**: Webhook **event**: onMailBounce **subject**: Delivery Status Notification (Failure) **MailContent**: \*\* Address not found \*\* Your message wasn't delivered to [invalid@klenty.com](mailto:invalid@klenty.com) because the Address couldn't be found or is unable to receive mail. Learn more here: [https://support.google.com/mail/?p=NoSuchUser](https://support.google.com/mail/?p=NoSuchUser) The response was: 550 5.1.1 The email account you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at [https://support.google.com/mail/?p=NoSuchUser](https://support.google.com/mail/?p=NoSuchUser) 14sor2286655qkh.100 - gsmtp MailHTML: Address not found Your message wasn't delivered to [**invalid@klenty.com**](mailto:invalid@klenty.com) because the address couldn't be found, or is unable to receive mail. [https://support.google.com/mail/?p=NoSuchUser">LEARN](<\) MORE The response was: 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at [https://support.google.com/mail/?p=NoSuchUser](https://support.google.com/mail/?p=NoSuchUser) 14sor2286655qkh.100 - gsmtp **CadenceName**: Webhook Test ## Email Opened This event is triggered when a prospect opens an email. Klenty will generate a different response for each open. **Form Values:** returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Cadence Step Number, Email Subject, and the Prospect's current status. #### Sample Response: **FullName:** Preena Francis **FirstName:** Preena **LastName:** Francis **Department:** Product **Company:** Klenty **CompanyDomain:** klenty.com **Email**: [preena@klenty.com](mailto:preena@klenty.com) **City**: Chennai **Country**: India **Tags**: export, test **List**: LinkedIn **Status**: IN\_CADENCE **cadenceName**: Webhook **event**: open **subject line**: Welcome to Klenty **CadenceStepNumber**: 1 ## Email Clicked This event is triggered when a Prospect clicks on a tracked link in your email. Klenty will generate a different response for each link click. **Form Values:** returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Prospect's current status, and the Link text along with the link URL. #### Sample Response: **FullName**: Preena Francis **FirstName**: Preena **LastName**: Francis **Department**: Product **Company**: Klenty **CompanyDomain**: klenty.com **Email**: [preena@klenty.com](mailto:preena@klenty.com) **City**: Chennai **Country**: India **Tags**: export, test **List**: LinkedIn **Status**: IN\_CADENCE **cadenceName**: Webhook **event**: click **LinkText**: Click here **LinkUrl**: [https://klenty.com](https://klenty.com/) ## **Prospect Unsubscribe** This event is triggered when a Prospect unsubscribes from an email sent via Klenty. **Form Values:** returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to and the Prospect's current status. #### Sample Response: **FullName**: Preena Francis **FirstName**: Preena **LastName**: Francis **Department**: Product **Company**: Klenty **CompanyDomain**: klenty.com **Email**: [preena@klenty.com](mailto:preena@klenty.com) **City**: Chennai **Country**: India **Tags**: export, test **List**: LinkedIn **event**: unsubscribe **Status**: UNSUBSCRIBED ## Send Prospect This event is triggered when the user manually sends prospect details to Webhook from Klenty. Klenty will generate a different response for each & every prospect action **Form Values:** returns all fields associated with the Prospect and the list & tags the Prospect belongs to. ### How to Send a Prospect to Webhook: 1. In your Klenty account, go to the Prospects Page 2. Click on the checkbox next to the Prospect(s) you'd like to send to the webhook 3. Click on the 3 dots & from the menu and click on Send to Webhook ![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102549_7207.gif) #### Sample Response: **FullName**: Preena Francis **FirstName**: Preena **LastName**: Francis **Department**: Product **Company**: Klenty **CompanyDomain**: klenty.com **Email**: [preena@klenty.com](mailto:preena@klenty.com) **City**: Chennai **Country**: India **Tags**: export, test **List**: LinkedIn **event**: sendProspect ## Start Cadence This event is triggered when you start a cadence for a particular Prospect or a group of Prospects. Klenty will generate a different response for each Prospect. **Form values:** returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner). #### Sample Response: **FullName**: Preena Francis **FirstName**: Preena **LastName**: Francis **Department**: Product **Company**: Klenty **CompanyDomain**: klenty.com **Email**: [preena@klenty.com](mailto:preena@klenty.com) **City**: Chennai **Country**: India **Tags**: export, test **List**: LinkedIn **prospectOwner**: [product@klenty.com](mailto:product@klenty.com) **cadenceOwner**: [product@klenty.com](mailto:product@klenty.com) **cadenceName**: Webhook **event**: startCadence ## Call Completion This event is triggered when you complete a call for a Prospect. Klenty will generate a different response for each Prospect. **Form values:** returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner), and we also pull a couple more fields, you can see the same in the below sample. #### Sample Response: **fullName:** Preena Francis **firstName**: Preena **lastName**: Francis **company**: Klenty **email**: [preena@klenty.com](mailto:gladwin@klenty.com) **primaryPhone**: +91740142XXXX (prospect's) **city**: New Delhi **country**: India **tags**: Business, call (tags provided for specific prospects) **list**: Marketing\_List\_New **cadence**: BusinessMeet **prospectOwner**: [sara@klenty.com](mailto:bala@klenty.com) **cadenceOwner**: [sara@klenty.com](mailto:bala@klenty.com) **Step number:** 1 **event**: callCompletion **From number:** +141581XXXXX **To number :** +91740142XXXX **Purpose:** Demo Call **Notes:** (after the call) **Outcome:** Positive **Status:** Answered **Duration:** 50 Sec **completedDate :** 2022 - 08 - 04T14 : 38 : 26+05 : 30 **Type**: Outgoing **callSid:** Unique number which will be generated by Klenty. * * * If you have any questions, feel free to chat with us or drop an email to [support@klenty.com.](mailto:support@klenty.com)