Managing the Recordings and Transcripts

Once a meeting is complete, the recording and the transcript will be available under the Calls section in Call IQ.

You can view both Audio (via Klenty) and Video (synced from your calendar) calls from this section. Smart Views and filters are available for easy access.

Smart View:

Filters:

You can filter the calls by:

• Username

• Outcome

• Duration

• Date

• Type of call (Audio/ Video)

You can also search for a meeting using the Meeting Name or Participant Name.

To view the individual recording and transcript, click on the name of the meeting.

You can view the following data for an individual recording:

• Recording - you can replay the recording

• Call Metrics - for quickly analyzing talk time among participants.

• Transcript

• Insights - Meeting summary, Questions, Action items, Sentiment

• Comments
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Sharing the recording and transcript:

• Organizers can share the meeting recording and transcript link with the participants, internal team members, outside the organization, etc.

  

• You can also set the link to public and set an expiry date for the recipients to view

  

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  💡Watch a quick video about managing the recording and transcripts here