---
title: "How to make calls from Zoho using the Klenty plugin"
url: https://hckacqqlv.gleap.help/en/articles/9592000-how-to-make-calls-from-zoho-using-the-klenty-plugin
collection: "Zoho"
updated: 2025-08-07
language: en
---

# How to make calls from Zoho using the Klenty plugin

### Things to consider for using the Call Plugin in Zoho,

1.  To enable this feature, go to the main **settings** in your account, then navigate to the **Calls** section and toggle on the **Plugin dialer**.
    

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_3535.png)

2\. Make sure the Zoho CRM is connected to the Account.

3\. Install and log in to the Chrome Plugin. You can find it in the Chrome Web store [here](https://chrome.google.com/webstore/detail/klenty-email-outreach-tra/dcobodbibhecmhnamioljhlnaeoimbcd)

### In the Zoho CRM,

you will spot the Klenty floating icon, open it to access the dialler for making one-off calls.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_5359.png)

Next to Leads/Contact's phone number, you will find the Klenty icon to make calls as shown below.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_0208.png)

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_3856.png)

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_3808.png)

#### To make one-off calls,

Click on the dialler icon. The Call activities are recorded in Klenty under the respective prospect's activity history and One-off calls under the Calls Completed section.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102452_1239.png)

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### Frequently Asked:

**Why am I unable to find the dialler window in Zoho?**

The dialer may open in a new tab instead of within the CRM window, particularly on MAC devices when the browser is in full-screen mode.

**Why can't I find the calls made via the plugin recorded for the Prospect?**

It appears that sometimes, calls are being saved as individual one-off calls in Klenty, which could prevent the data from syncing to the right prospect. This might happen if you had previously connected a different CRM account in Klenty. We suggest contacting support to fix this issue.

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**More Related Articles:**

-   [**How do I use the chrome plugin within Zoho?**](https://support.klenty.com/en/articles/5165600-how-do-i-use-the-chrome-plugin-within-zoho)
    
-   [**Importing Leads from Zoho CRM**](https://support.klenty.com/en/articles/2888978-importing-leads-from-zoho-crm)
    
-   [**How to make calls in Pipedrive using the Klenty plugin?**](https://app.intercom.com/a/apps/aglk8j0d/articles/articles/article-contents/9905936/edit?request=%7B%22conditions%22%3A%7B%22status%22%3A%22draft%22%7D%7D)