---
title: "How to make Calls from Pipedrive using Klenty Plugin"
url: https://hckacqqlv.gleap.help/en/articles/9613407-how-to-make-calls-from-pipedrive-using-klenty-plugin
collection: "Pipedrive"
updated: 2026-07-23
language: en
---

# How to make Calls from Pipedrive using Klenty Plugin

You can use the Calls on Plugin to make calls directly from your CRM and have them directly logged in Klenty.

### Before you start,

-   Make sure you have the Plugin dialer activated. You can do this by heading to **Settings-> Calls--> Activate Plugin Dialler**
    

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102448_7525.png)

-   Please ensure the [**Klenty Plugin**](https://chromewebstore.google.com/detail/klenty-email-outreach-tra/dcobodbibhecmhnamioljhlnaeoimbcd) is installed and logged in and the Pipedrive is connected to your Klenty Account.
    
-   Make sure your **Pipedrive account is connected to Klenty.**  
    ​
    

Now, you are all set!

#### In Pipedrive,

When you open your Pipedrive account, you'll see Klenty's floating Dialer.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102448_8190.png)

When you access your contacts, you can make calls using the dialer option located next to the phone number. The Dialer icon will be available from the Leads/Contacts modules.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102448_4017.png)

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102448_2263.png)

#### To make one-off calls,

Click on the Floating Dialler icon. These calls are synced under the Call completion section of Klenty.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102448_6869.png)

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### Frequently Asked

**Why am I unable to find the dialer window in Pipedrive?**

Instead of the dialler opening within the Pipedrive window, it might open in a new tab. It would mostly happen in MAC devices. It is observed when the browser is kept in full-screen mode.

**Why can't I find the calls made via plugin recorded for the Prospect?**

It seems that occasionally, the calls will be saved as one-off calls in Klenty, which might prevent the data from syncing to the correct prospect. This might occur if you have previously connected a different CRM account in Klenty. We recommend reaching out to support to rectify this issue.

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**More Related Articles:**

-   [**Connecting your Pipedrive Account**](https://support.klenty.com/en/articles/2459018-connecting-your-pipedrive-account)
    
-   [**Syncing Call Transcript to Pipedrive**](https://support.klenty.com/en/articles/8282935-syncing-call-transcript-to-pipedrive)
    
-   [**How to Make Calls from HubSpot Using the Klenty Plugin**](https://support.klenty.com/en/articles/9574093-how-to-make-calls-from-hubspot-using-the-klenty-plugin)