---
title: "How to Make Calls from Salesforce Using the Klenty Plugin."
description: "Use Klenty's chrome plugin to easily integrate Salesforce with Klenty to make calls."
url: https://hckacqqlv.gleap.help/en/articles/9677995-how-to-make-calls-from-salesforce-using-the-klenty-plugin
collection: "Salesforce"
updated: 2025-08-07
language: en
---

# How to Make Calls from Salesforce Using the Klenty Plugin.

Use Klenty's chrome plugin to easily integrate Salesforce with Klenty to make calls.

# How can I activate the Plugin dialler?

To activate the option, Navigate to Main **Settings** in your Account--> **Calls** section--> Toggle On the **Plugin dialer**.

  
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![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102455_7448.png)

**Note**: Please ensure the [**Klenty Plugin**](https://chromewebstore.google.com/detail/klenty-email-outreach-tra/dcobodbibhecmhnamioljhlnaeoimbcd) is installed and logged in and the Salesforce is connected to your Klenty Account.

In Salesforce,

When you open Leads/Contacts/ Accounts as an overview, the Klenty dialer icon shows up next to the Phone number.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102455_9447.png)

Clicking on it, will open up the Klenty dialer as a pop-up to make calls from Salesforce.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102455_9167.png)

After the call, the call details will be synced to the Prospect's activity history as well Calls completion section.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102455_4347.png)

The one-off calls can be initiated by opening the floating dialer icon on the left.

![](https://staticfiles.gleap.io/helpcenter/6863c6c57b99da5e060a1cb6/20250807102455_3131.png)

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## Frequently Asked:

**Why am I unable to find the dialer window in Salesforce?**

Instead of the dialler opening within the Salesforce window, it might open in a new tab. It would mostly happen in MAC devices. It is observed when the browser is kept in full-screen mode.

**Why can't I find the calls made via the plugin recorded for the Prospect?**

It seems that occasionally, the calls will be saved as one-off calls in Klenty, that might prevent the data from syncing to the correct prospect. This might occur if you have previously connected a different CRM account in Klenty. We recommend reaching out to support to rectify this issue.

**Why can't I find the call icon when we open the Lead/Contact/Account?**

The icon will be accessible from the overview section rather than when you open an individual Lead/Contact/Account.

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**More Related Articles:**

-   [**Setting-up the Salesforce Integration**](https://support.klenty.com/en/articles/2496070-setting-up-the-salesforce-integration)
    
-   [**Using our Chrome Plugin to access Klenty within Salesforce**](https://support.klenty.com/en/articles/2498240-using-our-chrome-plugin-to-access-klenty-within-salesforce)